School of Hustle |

Large Scale B2B Activation

COMPANY

Instagram

SITUATION

After launching Instagram Stories, Instagram wanted to increase the adoption of this exciting new feature amongst its core audiences. Determined to create an in-person educational, peer-to-peer SMB community event, Morgan leveraged the launch of Instagram Stories to simultaneously promote its adoption while creating a new first-of-its-kind educational program for Instagram's SMB community.

STRATEGY

Plan a groundbreaking in-person event for Instragram's SMB community while setting a new precedent by partnering with an influential SMB, Hedley & Bennett. The primary goals were facilitating connections among SMBs, providing education on Instagram Stories, nurturing peer-to-peer knowledge sharing, enabling digital learning opportunities, and offering insights from experts spanning diverse business verticals.

EVENT DELIVERABLES

Planning and Execution: Collaborate with Hedley & Bennet to co-host the summit, co-design attendee swag kits and event decor, and co-manage event logistics.

Public Relations and External Communications: Represent Instagram in press interviews, execute Instagram email campaigns, and write communications copy for social media posts.

Program Development and Management: Develop program playbook for future use, liaise with SMB partner Hedley & Bennet, and oversee project/program management and budget.

Community Building: Build meaningful and lasting relationships with SMBs.

Product Education and Adoption: Facilitate content creation and product adoption of Instagram Stories.

RESULTS

+ Content produced at the School of Hustle resulted in 21.4M impressions, 2.8M views, and 9.5K reshares.

+ 2,300+ media assets were created at the event, 85% of which were Instagram Stories

+ 76% of non-story producers adopted Instagram Stories after attending the event

+ 4,500+ live viewers dialed into the School of Hustle remotely 

+ School of Hustle crystalized an "InstaSchool" program, later implemented in other key markets and Instagram-hosted events

  • “Morgan demonstrated expert leadership skills throughout the entirety of this complex project, showcasing her impressive ability to work cross-functionally, manage the demands of external partners and ensure they had a positive experience, and represent the success of the program to the company during Instagram's Q&A. “

    Fiona Monga, VP Partnerships, Substack (formerly communications partner at Instagram)